Puzzles are fantastic activities for young children as they are a greatintroduction to problem solving, shape recognition as well as colors, animals, vehicles and more.
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Shipping & Return Overview
Shipping Rates and Deals
Free shipping for orders over $75*
6.99 Flat rate shipping for FedEx SmartPost*
*All Shipping offers are for FedEx Ground for US only, excludes HI and AK.
Need to return or exchange a puzzle? It's easy. Simply call us at 866-539-4278 or email firstname.lastname@example.org to request a Return Authorization Number, and we will send you a prepaid return label for the item.
Items returned within 365 days of receipt are eligible for a refund.
Store credit will be issued for items returned past 30 days and can be used for future purchases.
Refunds are processed within 24 hours of receiving your return, and will be minus original shipping charges.
We only accept Like New, Unopened (in the original shrink-wrap) returns with postage paid. Puzzle Warehouse will glady pay for a return label to have any item shipped back to us. Should you decide to return the puzzles on your own, shipping charges are non-refundable.
If you return an item without a return authorization (RMA) number on the outside of the returned box you may not receive credit.
Damaged/Defective items: Manufacturer defect returns will be referred to the manufacturer, but we are happy to help provide contact information. Items damaged during shipping and/or missing items will be replaced by Puzzle Warehouse.
Undeliverable packages: Any package returned as undeliverable to Puzzle Warehouse will be refunded less shipping costs to original method of payment.