Our friends at Peaceful Wooden Puzzles can create high quality custom wood puzzles made with your pictures! They uses quarter inch maple plywood and high-quality laminate material with UV protection as well as maple veneer, so your puzzle will stand up to decades of wear and tear. A true heirloom puzzle to passed on through generations!
You will need to email your high resolution photo (at least 1800 x 2400 pixels for smaller puzzles and 3200 x 4800 pixels for larger puzzles) for size approval before we can create your puzzle. Please email your photo to firstname.lastname@example.orgAFTER you have placed your order for one of the puzzles below, including the order number in the email. Please note, custom puzzles are not returnable.
Note: To ensure delivery by Christmas, please make sure to place your custom puzzle order before Dec. 5, 2014.
Free shipping for orders over $75 via FedEx SmartPost
6.99 Flat rate shipping for FedEx SmartPost
Free shipping and flat rate offers for US only but excludes HI and AK.
Need to return or exchange a puzzle? It's easy. Simply call us at 866-539-4278 or email email@example.com to request a Return Authorization Number, and we will send you a prepaid return label for the item.
Items returned within 30 days of receipt are eligible for a refund.
Member of our free Rewards Club have access to returns for store credit for 365 days. Learn more here.
Refunds are processed within 24 hours of receiving your return, and will be minus original shipping charges.
We only accept Like New, Unopened (in the original shrink-wrap) returns with postage paid. Puzzle Warehouse will glady pay for a return label to have any item shipped back to us. Should you decide to return the puzzles on your own, shipping charges are non-refundable.
If you return an item without a return authorization (RMA) number on the outside of the returned box you may not receive credit.
Damaged/Defective items: Manufacturer defect returns will be referred to the manufacturer, but we are happy to help provide contact information. Items damaged during shipping and/or missing items will be replaced by Puzzle Warehouse.
Undeliverable packages: Any package returned as undeliverable to Puzzle Warehouse will be refunded less shipping costs to original method of payment.