This is like a Rubik's cube in a way, as you must turn the inner cylinders to align the balls to the same color. It appears to be approx as difficult as the Rubik's cube - VERY difficult. It is one of Creative Crafthouse's only puzzles that we don't currently have a solution for. It does come solved, but mess it up and you're on your own.
The in store location isn't a puzzle, but a set of coordinates to help you and our staff locate the item in our store. The item might be located in more than one place or could be in an area you don't have access to. If you have any problems locating the item, please ask for assistance and one of our friendly staff will help you.