Shipping Rates and Deals
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Free shipping for orders over $60*
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6.99 Flat rate shipping for FedEx SmartPost*
*All Shipping offers are for FedEx Ground for US only, excludes HI and AK.
Returns
Need to return or exchange a puzzle? Please call 866-539-4278 to setup a return or email a request to support@puzzlewarehouse.com and we will email you a prepaid return label.
Please note:
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Items returned within 365 days of receipt are eligible for a refund.
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Store credit will be issued for items returned past 30 days and can be used for future purchases.
- Refunds will be minus the original shipping charge.
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We only accept Like New, Unopened (in the original shrink-wrap) returns with postage paid.
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If you return an item without a return authorization (RMA) number on the outside of the returned box you may not receive credit. Please call or email us to setup a return.
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Puzzle Warehouse will pay to have any item shipped back to us. Give us a call and we will be happy to help. This offer is only for US orders.
**Opened items will not be accepted as they are considered "Used" and we do not sell used puzzles.
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