Puzzle Warehouse
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Puzzle Warehouse
Call Us Toll-Free @ 866-539-4278
Free Shipping on Orders $75+ Free Shipping on Orders $75+

Where is My Package?

We have been informed by FedEx and UPS that some packages may experience a delay of 1-2 days due to the extreme volume of shipments 

Note: FedEx does not pick up on Saturday/Sundays, so orders on the weekend should go out Monday.  We are staffed seven days per week and are packaging orders up around the clock.  Current demand can vary from day to day, so sometimes we can get a little longer behind, but 95% of packages are going out within 24 business hours.  When we ship your order, we send a tracking email.  If it has been 3 days or longer since you placed an order and you haven't received the tracking email and link, please contact us at 866-539-4278.

We are now offering a self-service cancellation option if you would like to use it during an uncommon shipping delay.  Log into your account and go to "Past Orders".  So long as your package hasn't already been shipped, you should have the option to cancel your order and receive a full refund.  Cancelling will release all inventory associated with your order for sale to other customers.  If you didn't create an account at checkout, simply put your email address in the account login screen and use "Forgot my Password" to get a password assigned.

If you are trying to track an order, click here to be taken to the order tracking page.

Copyright © 2008-2021, Puzzle Warehouse, All rights reserved.

Puzzle Warehouse recycles everything it can to save the environment and to keep costs and prices low.

We are hiring! Please fill out the employment form or send your resume to careers@puzzlewarehouse.com.

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