Missing a Jigsaw Puzzle Piece?

The puzzle has to be worked in full before you can determine if pieces are missing!

How do I know if my puzzle is missing pieces? Sometimes we think we are missing pieces because they are just hard to find in the box or in our sorting trays, but they show up later in the process. For this reason, we ask that you work the puzzle in its entirety before deciding you have missing pieces. Counting the pieces is not an indication of missing pieces because the piece count on most puzzles is an approximate number.

It's easy to misplace a puzzle piece, so make sure you look everywhere first.

Puzzle pieces often wander off attached to a piece of clothing or by a curious pet or child. Allow a few days of searching before declaring the piece MIA! Double and triple check the packaging — it's very possible the piece could be hidden or stuck in there. Thoroughly search any rooms you used for opening, constructing, gluing, transporting or storing the jigsaw puzzle. Check under chairs, inside open garbage cans, under rugs... you never know! Lastly, make sure that all of the pieces you've placed so far belong where they are, this way you know for sure exactly what piece you're missing.

Still nowhere to be found? Don't worry, there are still options.

Just give us a call us at 866-539-4278 or use our easy contact support form for quick service.

If you are not satisfied with the quality of your puzzle, you can let the manufacturer know directly.

Find the brand or manufacturer name of the puzzle and match with their contact information below. 

Still, Need Help?

Very few manufacturers have the ability to replace a missing piece. They would if they could but it is generally not possible due to how puzzles are made. If you absolutely have to have that one missing piece to finish your masterpiece, you might consider contacting the the Puzzle Doctor to have a replacement piece made for you!

Contact information for every puzzle brand: