How to Swap Your Puzzle of the Month Pick
Unahppy with your club pick? Follow the instructions below and swap your puzzle for the puzzle of your choice!
1. To swap your Puzzle of the Month selection, you must first access the "Account' section located on the upper right corner of PuzzleWarehouse.com
2. Once logged in, you'll want to select 'Clubs' at the bottom of your account page selections.
4. The green 'Swap Item' button will be available next to the current selection. By clicking this button, you'll have access to all titles available for the month.
*Please Note: If you have a Bimonthly membership, you will see 2 (two) swap item buttons. Make sure if you are wanting to swap both puzzles to swap one then return to the club's page to swap your other selection.
5. Once you've found the puzzle you would like, click the green 'Swap Item' button to confirm your new selection.
Your new swap selection will now be listed on your updated order page and will ship on your original ship date.
Still having trouble swapping your puzzle?
**Please Note: The Swap function is ONLY accessible when the order is listed under the 'Pending' and Awaiting Confirmation' Status. If the order is listed under a different status (Assemble), please allow up to 8 hours for this to be updated.
Send us an email at support@puzzlewarehouse.com or by giving us a call at 866-539-4278 (8AM-6PM CST Monday through Friday)