**NOTICE ** Expect Delays - It may take one to two weeks instead of our normal one day to ship your order. The surge in online shopping from the ongoing outbreak is straining our shipping department. We have added new team members and expect to be back to our normal same day shipping very soon. We appreciate your patience.
|Standard||Arrives in 2-9 business days||Orders up to $74.99: $4.99|
Orders $75 and over: FREE
|Express||Arrives in 2-3 business days||Costs May Vary|
|Rush||Arrives in 1-2 business days||Costs May Vary|
|International||Arrives in 2-4 weeks once shipped||Costs May Vary|
*Free Shipping over $75 promo and standard shipping rates are not applicable for orders shipped outside of the contiguous US. Some over-sized items may require an additional shipping charge. Free Shipping applies only to merchandise; taxes do not count toward the Free Shipping total. Express, Rush, and International rates vary based on location. To see these rates, add the items to your cart and click the 'Continue Shipment Method' button on the Checkout Page after entering in your shipping address.
We package and ship your order as soon as possible. We do our very best to ship any order out the same day if placed by 3PM CT. Orders are subject to verification and approval before shipping and may take several days to process. We only ship packages during the business week and do not ship on Saturdays, Sundays or holidays.
While we will do all we can to ensure your order is delivered on time, Puzzle Warehouse cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
You will only be charged for the items that are shipped, along with applicable shipping and tax rates. You will also receive a Shipping Confirmation email that will contain your tracking information at this time.
Please make sure that you use the correct shipping address and include a floor, suite, or apartment number in your address.
MILITARY BASES Orders are shipped via the US Postal Service.
Track Your Order
To track your order, please click here and enter your order number and billing zip code. You will then be able to view your tracking number and details. If you have an account, you can also view these details in your Order History.
FOR ALL RETURNS please see our Return Policy.
We ship to almost any address on the planet. All International shipments must clear the Customs in your country which can delay the arrival of your order. You may be responsible for import duties and taxes for your country as well. The goods will be imported on behalf of the consignee/buyer. The consignee authorizes PuzzleWarehouse to import the goods on his/her behalf. Further, the consignee/buyer agrees that PuzzleWarehouse may delegate the obligation to import the goods on his/her behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods. Shipping costs can be determined by adding items to your cart and estimate rates will be displayed on the checkout page. If rates for your country are not displayed, please email or call us for a quote.
PLEASE NOTE: If you refuse delivery for any reason after your order has been shipped, you will still be charged all shipping costs.